Helpdesk : 24x7x365
Minerva House, Ballafletcher, Douglas, Isle of Man, IM44QJ
+44 1624 640400
Career, Jobs

Business and Sales Support

This new and wide-ranging role will see you being responsible for front office duties and working at the heart of a busy commercial team, supporting the sales, project, marketing and procurement processes of the business.

Role

Administration

  • You will be the first point of contact for many customers and suppliers; responding to product enquiries, service requests and similar matters by phone and in writing.
  • Organising of travel and accommodation arrangements.
  • Front office duties : including welcoming visitors and guests, issuing visitor badges and allocating meeting rooms and managing refreshments.
  • Maintaining security by implementing procedures and policies.

Sales and Project Support

  • Responding to customer requests, recommending products, developing product specifications, engaging with suppliers and producing quotes.
  • Working across the full sales life cycle from qualification, needs analysis, quoting and service delivery.
  • Using the CRM, Helpdesk and other business systems.

Procurement and Purchasing

  • Working with suppliers to source products and services, obtaining quotes, producing purchase orders and contributing towards our stock & asset function.
  • Monitoring progress and status of orders.
  • Logging goods inward, managing delivery notes and tracking order/asset progress.
  • Undertaking RMAs and returns.
  • Contributing and adhering to our ISO 9001 QMS.

The Candidate

  • An enthusiastic all-rounder looking for an office role that touches upon every aspect of our business and provides opportunities for personal development
  • Self-starter, organised and reliable.
  • Confident and friendly phone manner.

Experience:

  • This role would suit an enthusiastic, intelligent graduate or school-leaver interested in a wide-ranging office role, with GCSE/A-Levels in English, Maths and Business Studies or;
  • Someone wishing to work for a growing company, where there is a real scope for development, with the prospect of developing into a more specialist role within the commercial or project teams.
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Joe Hughes is the CEO of Manx Technology Group. Joe has a background in software development, information security, networks, datacentres and enterprise IT.
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+44 1624 640400