Managed Services
Features
Regional Services
IT Support for Small Business
We specialise in the supply of IT and technical support services to small businesses. Our team will be your single point of contact for everything IT and technology-related, letting you focus on running your business and doing what you do best. Your internet security, computer hardware and backups become our responsibility.
MTG also provides regional managed IT services in the Isle of Man, and the Moray region including Elgin, Forres and Inverness.
Enterprise IT Support
If your IT team needs more support, you need help with a specific project or business change, then we can assist. We can compliment your existing resource, working alongside your IT team and integrating with your business policies and processes.
Features at a glance
Fixed Monthly Charge
24x7x365 Helpdesk
Dedicated Account Manager
Talk to MTG about IT Support
Our solutions team are standing by to discuss your needs.
IT Support Features
IT Support Services
We provide technical assistance to our customers using on-site and remote IT support. Customers can access help by e-mail or telephone to our 24×7 helpdesk.24x7 Monitoring
Our systems monitor your network, servers and internet connections 24/7/365.Supplier Management
As part of the IT service, we can liaise with your ISP, software and other technology suppliers.Managed IT Support
With our Managed IT Support Service, we take responsibility for all elements of your IT, voice and network – for a fixed monthly fee.Remote IT Support
We can resolve over 80% of faults remotely using our secure remote IT support software.Cyber Security
Your IT Security is covered, we look after your antivirus, firewalls and other security controls.Device as a Service
Device-as-a-Service (DaaS) is an optional add-on. For a fixed monthly fee, we provide access to desktop, server, print and network hardware – including the latest operating systems. This pricing model offers the latest hardware and software, for a fixed monthly fee.
Servers
Desktops and Laptops
Switches & Firewall
