Isle of Man IT Support
Features
Regional Services
IT Support and Computer Maintenance
If you require IT Support Services in the Isle of Man, our experienced team of professional engineers and helpdesk staff ensure your systems remain secure, reliable and available when you need them. Our teams are specialised in the supply of IT support to organisations throughout the Isle of Man; supporting home offices, SMB and Enterprise clients.
Service Care - Small Business IT Support
ServiceCare is our IT support service, where MTG delivers telephone and e-mail support, and where necessary – on-site support. We can provide a 2, 4 or 8 response time which can be extended to cover 24x7x365. Our helpdesk is manned 24x7x365 and this means we are able to log faults, offer guidance and resolve problems all year round.
We support desktops, laptops, servers, tablets devices and full business networks. As part of the service, we also liaise with all of your key suppliers including ISP, telecoms and software companies.
Features
- On-Site and Remote IT Support
- 24×7 Telephone and E-mail Helpdesk
- Desktop, server, network and IT hardware supply
- Office 365 and Cloud Services
- All-Island coverage
- Flexible range of SLAs
Cybersecurity Solutions
To ensure your business is safeguarded against security risks, our Security as a Service solution is a complete cybersecurity solution for business. Both our Managed IT Security and IT Support services are available for a fixed monthly fee, charged per user. The monthly fee can cover IT support, hardware, software, security software, management and monitoring.
Isle of Man Infrastructure Support and Field Services
We act as the service partner for several market-leading hardware vendors and bluechip companies who need an Isle of Man IT partner. We can supply engineer resources, stores for spares and on-site break-fix response. When working with our partners, we represent your organisation in a professional, courteous and confidential manner – ensuring your SLA and customer sentiment is maintained at all times.
Service Portfolio
We provide warranty repairs, break-fix, remote-hands, secure stocking of spares, firmware upgrades and specific project work. Our field-services team work with desktops, laptops, servers, SANs, network devices, EPOS, cash-machines and a variety of other hardware platforms.
You can also read about our Isle of Man Datacentre and Isle of Man Colocation Services.