Helpdesk : 24x7x365
Minerva House, Ballafletcher, Douglas, Isle of Man, IM44QJ
+44 1624 640400

Business and Sales Support

This new and wide-ranging role will see you being responsible for front office duties and working at the heart of a busy commercial team, supporting the sales, project, marketing and procurement processes of the business.

Role

Administration

  • You will be the first point of contact for many customers and suppliers; responding to product enquiries, service requests and similar matters by phone and in writing.
  • Organising of travel and accommodation arrangements.
  • Front office duties : including welcoming visitors and guests, issuing visitor badges and allocating meeting rooms and managing refreshments.
  • Maintaining security by implementing procedures and policies.

Sales and Project Support

  • Responding to customer requests, recommending products, developing product specifications, engaging with suppliers and producing quotes.
  • Working across the full sales life cycle from qualification, needs analysis, quoting and service delivery.
  • Using the CRM, Helpdesk and other business systems.

Procurement and Purchasing

  • Working with suppliers to source products and services, obtaining quotes, producing purchase orders and contributing towards our stock & asset function.
  • Monitoring progress and status of orders.
  • Logging goods inward, managing delivery notes and tracking order/asset progress.
  • Undertaking RMAs and returns.
  • Contributing and adhering to our ISO 9001 QMS.

The Candidate

  • An enthusiastic all-rounder looking for an office role that touches upon every aspect of our business and provides opportunities for personal development
  • Self-starter, organised and reliable.
  • Confident and friendly phone manner.

Experience:

  • This role would suit an enthusiastic, intelligent graduate or school-leaver interested in a wide-ranging office role, with GCSE/A-Levels in English, Maths and Business Studies or;
  • Someone wishing to work for a growing company, where there is a real scope for development, with the prospect of developing into a more specialist role within the commercial or project teams.

MTG is now ISO certified

We are proud to announce that MTG has achieved full certification to the ISO 9001 and ISO 27001 standards and is now certificated by ISO Quality Services Ltd. Having expanded rapidly over the past 12 months MTG recognised the importance of implementing an ISO 9001 compliant QMS to ensure we maintain our high quality approach to IT service delivery.  ISO 27001 endorses our approach to information security.

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+44 1624 640400